Genesys Cloud Webchat. The customer completes and submits a form, which is customizable, to connect with a bot or an agent. Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones.
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Add a web chat deployment. See about widgets for web chat on the resource center for more information. The customer completes and submits a form, which is customizable, to connect with a bot or an agent. To add a web chat widget, follow these steps: Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones. Like all genesys widgets, there are two main modes: The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website. To use altocloud use the version 2 widget. If the customer is connected to a bot, the quick replies buttons come in handy to direct the chat to the proper resource.
To use altocloud use the version 2 widget. The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website. To add a web chat widget, follow these steps: If the customer is connected to a bot, the quick replies buttons come in handy to direct the chat to the proper resource. Like all genesys widgets, there are two main modes: The customer completes and submits a form, which is customizable, to connect with a bot or an agent. To use altocloud use the version 2 widget. Add a web chat deployment. Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones. See about widgets for web chat on the resource center for more information.
