We welcome your comments and suggestions. Every employee is accountable for ensuring favorable results are achieved for each of our customers. Anonymous or unsigned complaints will not be processed according to the agency’s operating procedures. View our contact us webpage for a list of helpful phone numbers and webpages. Sorm will provide active leadership to enable state of texas entities and boards of higher education (entities) to protect their. A&m central texas' allegiance to its primary customer, the student. The anticipated time for a response submitted by phone is immediate to within 8 minutes on average depending on call volumes. The average hold time is 30 seconds. General information & referral service kiosk: The compact requires state agencies to provide the public with information on their mission, programs, principles and standards of customer service, procedures for.
Quality service will be provided to the individuals the university serves. Texans expect the best from their state government. The anticipated time for a response submitted by phone is immediate to within 8 minutes on average depending on call volumes. The lawyer for the state of texas. The compact requires state agencies to provide the public with information on their mission, programs, principles and standards of customer service, procedures for. Clients of the agency's legal services include, among others,. Sorm will provide active leadership to enable state of texas entities and boards of higher education (entities) to protect their. The requirement for a compact with texans was originally enacted during the 76th texas legislative session through senate bill 1563, and can now be found in section 2114.006 of the government code.the compact provides information to the public, consumers, and customers regarding an agency’s mission, programs, principles and standards of customer service, helpful. View our contact us webpage for a list of helpful phone numbers and webpages. Mission the mission of the department of savings and mortgage lending is to supervise and regulate the residential mortgage lending and state savings industries in order to protect texans, provide a healthy residential mortgage lending environment, and maintain safe and sound savings banks and savings associations. The texas a&m university system.